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Category Archives: Troubleshooting

How to Retrieve Deleted Gmail Messages and Outlook.com Emails?

Exchanging messages has become so popular today! Whether you use the Facebook Messenger or Twitter, it is all about messages. But still to-date Email is so popular that Microsoft started convert of Hotmail account to Outlook.com. Gmail and Yahoo are still going great guns! But sometimes things can go wrong when you are working with a pc/laptop/smartphone and it necessarily need not be your fault.

Emails can be deleted on purpose or by chance. For example your ex-girlfriend, colleague or enemy can gain access to your Gmail account and delete all your emails. Sometimes hackers can intrude into your email system and create havoc with your data.

How to Retrieve Deleted Gmail Messages?

If you have created regular Gmail backups you can recover deleted Gmail messages right from Gmail’s web interface. But somehow if you are lazy like me and have no mail backups, you can still recover the lost data provided you meet the following two conditions.

  • Mails have not been deleted from the Gmail trash
  • Less than 30 days have passed since the deletion

All the deleted Gmail messages will be in “Trash" folder until you manually purge them or for a time period of 30 days. To check whether you Gmail messages are in your “Trash" folder, complete the following:

1. Go To your Gmail account and Sign-in.

2. Locate the “Trash" folder on the left side bar. This generally will be below the “Spam" folder.

3. There is also a short-cut to reach this folder. Type “in:trash" in Gmail search and there you are:


From the email messages available in the “Trash" folder you can select your wanted mails and move them to “Inbox" or any other folder of your choice. You generally need to click the drop-down menu to reach the “Inbox" or any other folder.

If you haven’t found your deleted Gmail messages here, you can post a support request on the official Gmail forum as a last resort.

How to Restore Deleted Outlook.com Emails?

Just like in Gmail, if you have deleted important emails in your Outlook.com email service you can restore them without any hassle.


1. Login to your Outlook.com service.

2. In the left sidebar/pane of the Outlook.com home screen, you will see a “Deleted" folder. It’s just like the “Trash" folder in Gmail.

3. You can do similar tasks as you have done in Gmail “Trash" folder here.


As you can observe all the deleted messages are stored in this folder. Just select the email you want to un-delete and click the drop-down on “Move to" tab and choose Inbox. Your deleted message will be back in your Inbox.

But there is one more advantage compared to Gmail in Outlook.com. Suppose you have even deleted all the messages in the Deleted folder too, you can still restore them back. This possibility is not available in Gmail. You just have to put a support request in one of the product forms of “Google".


Just, click on the “recover deleted messages" present at the bottom on the right side pane of the Deleted folder. Hooray! Outlook.com will try to restore all your deleted messages. Once they are back in your Deleted folder, you just have to move your wanted mails to Inbox as we mentioned before.


You will see the above message at the bottom of the retrieved deleted messages, once they are restored. “We brought back every message we could. Please move anything you want to keep since the Deleted folder is emptied periodically. …"

As you observed in Gmail and Outlook.com it’s very easy to get back your deleted messages if you are on a high alert. Sometimes they get deleted permanently and the only chance to restore them back is using support forums and sending a request to the Email service.

Guest post by Karri Avinash who is a Microsoft enthusiast with latest tech trendy articles on his blog. He supports his Uncle Palla Ramarao in writing reviews about Windows products like Windows 8, Office 2013, SharePoint 2013 folder Sync, Outlook.com, Windows 7 and Surface tablet. Palla Ramarao, the main writer is a Civil Engineer, Software Engineer and Blogger by part-time.

CD, DVD, BD and HD DVD data recovery software

Publisher: Smart Projects
Operating System: Windows (All)
License: Freeware (Limited Edition)
Download: Download IsoBuster

Publisher’s description:

IsoBuster is an award winning , highly specialized and easy to use CD, DVD and blu-ray (BD, HD DVD) data recovery tool. It supports all CD / DVD / BD / HD DVD formats and all common file-systems … Rescue lost files from a bad or trashed CD or DVD disc, save important documents, precious pictures, video from the family, your only system backup, …    IsoBuster can do it all !

If you are looking for an all in one data recovery software for removable media, ISOBuster is the best software for this purpose. It can do a tremendous job of recovering data from bad and corrupted media with better error handling.


If multiple sessions were written on the CD or DVD disk, all the sessions can be recovered. There is a long list of formats that are supported including the following:


The only down side of this is that it is not free but costs $29.95. If you are looking for a free one, you can see recovering files from corrupted/scratched CD/DVD.

Five Reasons Your Computer Will Disallow Your Broadband from Working Faster

That your broadband internet connection does not perform well might not be a fault of your internet service provider. Many people enjoy the performance of their broadband internet when they install it newly on their computer but when it begins to get old on the computer, their broadband internet connection will not run faster as it used to again. If you happen to fall into the category of people I just mentioned above, then you are here for a solution to your broadband Internet connection.

In this post, I shall be giving some reasons why your computer will be causing your broadband internet connection to become slow in performance and if any of them applies to you, you can reverse it by following the solution I will be giving along with each reason.

Too many files and applications

Having as much files and programs as one wants on one’s computer shouldn’t be any other person’s burden and nobody should regulate the way you install and download files on your computer. But let me inform you that installing just any program you come across on the internet can cause your computer a whole lot of damage. When you have too many files and programs on your computer, most especially when those files are not needed on your computer, your computer will be slow in performance. The solution to this is to remove all unnecessary files and programs from your computer, and you should only do this if you want your broadband internet to perform well.

Computer infected with viruses

When your computer is infected with a virus or malware, you can’t expect it to perform as it used to do. Viruses can create unwanted files on your computer’s hard disk which will make your computer to become slow in performance.

If you have an antivirus program installed on your computer, run a system virus scan and remove the viruses that are on your computer. If you don’t have an antivirus program on your computer, install one today and scan your computer. Always make sure your antivirus program is up to date.


Due to daily usage that does give the need for you to delete and replace files on your computer’s hard disk, there is what is called disk fragmentation which will occur as you use your computer. This is when your computer breaks the files into segments and stores them in different positions. This process makes it harder for your computer to read a file, so it then takes long for your computer to load a file. This will make your broadband internet connection slow as well.

To correct this, run disk defragmenter on the hard disk you want to defragment. Restart your computer and you will notice the changes in your computer and broadband internet connection.

Low grade computer

Another major factor that can cause your broadband internet and computer to work slowly is low computer configuration. If your hard disk is very low, you have to increase it for you to enjoy better broadband internet performance. Your RAM should also be pretty high. Install new RAM(s) on your computer to improve its performance speed. When you do this, you will see a great difference in your broadband internet performance.

Regular Updates

Updating the components of the computer regularly is one thing many people always fail to do. It is very important that you update the programs and drivers on your computer for you to get better performance from them. You might need to update your broadband firmware if necessary.

If you follow these tips and you don’t see any changes in your broadband internet’s performance, then the best option for you is to call your internet service provider.

This guest article is written by Paul who writes about how to choose the right internet dongle.

Revive Your PC: How to Optimize a Slow Computer

Are you a not-so-proud owner of a slow computer? Too often our computers slow down to a crawl so that we feel like giving up and just getting a new one. But that’s not the way to go. Most likely it’s still possible to revive your PC without spending a single cent. Here is what you need to do:

1. Fix hard drive errors


Every time your programs crash, your computer freezes up and requires a hard reboot, or there is a power cut, your hard drive may experience errors and create bad sectors. These errors can accumulate over time and slow down your computer. That’s why your should run a tool called Check Disk at least once a month to fix all minor errors and prevent hard drive failure. To run Check Disk, do the following:

1. Click on the Start button and go to (My) Computer

2. Right-click on the hard drive you want to check and go to Properties

3. Go to the Tools tab, navigate to Error-checking and click Check now. Don’t forget to select the Automatically fix file system errors and Scan for and attempt recovery of bad sectors. Otherwise the tool will simply report problems without fixing them.

4. Click Start to run the tool.

Remember that Check Disk can take quite a while to fix errors. That’s why you need to dedicate about 40 min. for it to do the job.

2. Delete temporary files

Temporary files are created every day when you browse the Web and open files and programs. As a result your computer starts losing out on hard drive space. Lack of free disk space can grind your PC to a halt and make some tasks impossible to process.

You can cleanup temporary files with the help of Windows built-in Disk Cleanup utility. To access it, click on the Start button, go to ProgramsAccessories. Launch the Disk Cleanup tool, let it analyze your disk and then let it clean up temporary files and the contents of your Recycle Bin.

3. Defrag and optimize system files placement

Whenever you save a new file or update an existing one, Windows breaks it up into small fragments and fits these fragments into bits of available free space. Over time too many of your files become fragmented, which means that your computer needs more time to find the fragments and open the files. So if your Word documents, photos, and software take ages to open, disk fragmentation might be responsible for that.

Windows has its own defragmentation utility that can be found under ProgramsAccessories, but it’s better to use a more advanced program, such as the free Auslogics Disk Defrag, to defragment files, free space, and optimize system files placement. That way you will speed up file access, prevent further fragmentation and make your computer start faster.

Guest post by Andrew Breen. Andrew Breen is the Marketing Director at Auslogics Software. Auslogics makes software to speed up and clean up your slow computer.

How To Extract Files From Damaged Archive

In this article we will discuss how to recover files from a damaged archive. There are times when our archives become corrupted while copying or moving the archive from one place to another or a virus can also corrupt an archive and make it useless because it can’t be opened through a regular archiving and compression utility like WinRAR or WinZIP.


Zip2Fix is a utility that comes to rescue in this situation. Zip2Fix can recover files from a damaged archive. It will extract undamaged files from the archive and compress them into a new zip file. It is a portable utility and can work from a USB flash drive. Currently Zip2Fix supports ZIP and SFX archives.

recover damaged archive

To recover files from a damaged archive, just run Zip2Fix and click on Open button and select the damaged archive which you want to process. It will quickly process all the files from the archive, extract the ones that are in good condition and place them in another zip file. The Zip file name is the same with ZFX extended to the archive name. You can then open the ZFX archive to see which files have been recovered from the damaged archive.

Download Zip2Fix

Zip2Fix (512.7 KiB, 1,346 hits)

How To Remove Toolbars In Firefox Internet Explorer And Google Chrome

Many freeware and even shareware softwares nowadays come with bundled programs that get installed automatically without much knowledge to the user. Most of the non-techie users will find themselves in trouble once these bundled programs are installed and get into the way of the work being done on the computer. One such hindrance is from the browser toolbars. Most software come bundled with toolbars which get installed on our installed browsers, the most popular being Firefox, Internet Explorer and Google Chrome.

Toolbar Cleaner is a free utility which lets you remove almost all kinds of toolbars installed in your browsers. It can remove about 15000 toolbars now including the browser helper objects (BHOs). This can also be very helpful in removing the spyware and malware that get installed in the browsers as BHOs.

The only thing I don’t like about Toolbar Cleaner is that it doesn’t have a portable version. If it had a portable version, any IT administrator could take this useful software with him on the USB and use it on any system he wanted.

Let’s look at the installation process of Toolbar Cleaner. It’s very easy to install Toolbar Cleaner as the installation process is guided by an installation wizard. The only tedious thing is the last options before finishing the setup. Here’s the screenshot:

toolbar cleaner setup

It gives the following options:

  • Protect my system with Anti-phishing Domain Advisor
  • Set MyStart as homepage

I don’t recommend the anti-phishing domain advisor and would stick to the built-in security built into Internet Explorer and Firefox. The second option would disturb your homepage so I would uncheck both of the options.

Toolbar Cleaner

The User Interface (GUI) of Toolbar Cleaner is quick simple and self explanatory. It lists all the toolbars and BHOs installed in Internet Explorer, Firefox and Google Chrome respectively. You can check the toolbars which you want to remove and then click on “Remove selected Toolbar(s)/BHO(s)". That’s all you have to do. Toolbar Cleaner will remove the selected options safely from the browser.

Download Toolbar Cleaner

Backup Error 0x81000038 In Windows 7 [KB981907]

One of my clients was getting error 0x81000038 whenever she started the backup tool in Windows 7. She said that whatever she selected, whether internal drives or external drives, she was getting the same error. She restarted the system but to no avail.

I searched the internet for any possible solutions and got the KB981907 from Microsoft Knowledgebase. This problem occurs when the AppData key in the registry is missing or corrupt for the currently logged in user. This error is user specific so if there are 10 user accounts in one system and all of them are getting the same error 0x81000038, all of them need to fix their AppData key in the registry.

In fact there are two solutions to this problem, one is a temporary fix and the other one is the permanent one.

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Using Windows 7 Startup Repair to Fix Errors

Microsoft Windows 7 provides some unique functionality that are build specifically to overcome some system problems. This articles will guide you on how to use Microsoft Windows 7 Startup Repair to identify and repair certain errors. Microsoft Windows 7 Startup Repair is a system recovery tool which you can locate in the System Recovery Options menu. This tool can help you overcome specific system problems that might hinder in successfully booting Windows 7. Missing or damaged system files is one good example of such problems. Windows 7 Startup tool automatically starts up whenever Windows fails to boot properly and start scanning your computer for issues and later attempts to fix them. There are possibilities that the utility my not start automatically (depends on nature of issue) and thus you need to run the utility manually through System Recovery Options.

Follow the steps below to use Windows 7 Startup Repair!

  • Select Startup Repair from the System Recovery window.

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